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Shipping Policy

BYK Magazine – Shipping Policy

Last updated: [Insert Date]

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This Shipping Policy explains how orders are processed, produced, and delivered when you purchase merchandise from BYK Magazine.

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All BYK merchandise is produced and fulfilled by Printful, a global print‑on‑demand manufacturer with fulfilment centres in the UK, EU, and USA. This allows us to offer high‑quality items made to order, reducing waste and ensuring consistent production standards.

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1. How Your Order Is Made

All items are made to order. This means your product is created specifically for you once your order is placed.

Production time:

Most items are produced within 2–7 business days.

Production times may vary during peak seasons or due to supplier delays.

 

2. Shipping Times

Shipping times depend on your location and the fulfilment centre used.

Estimated delivery times:

  • UK: 3–7 business days after production

  • EU: 5–10 business days after production

  • USA: 5–12 business days after production

  • Rest of World: 7–20 business days after production

These are estimates and not guarantees.

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3. Shipping Costs

Shipping costs are calculated at checkout based on:

  • Your delivery address

  • The item(s) ordered

  • Printful’s live shipping rates

We do not add additional handling fees.

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4. Multiple Shipments

If your order contains multiple items, they may arrive in separate packages. This is normal for print‑on‑demand fulfilment and does not affect your shipping cost.

 

5. Customs, Duties & Import Taxes

International orders may be subject to:

  • Customs fees

  • Import taxes

  • Handling charges

These are determined by your country’s customs authority and are not included in your order total.

Customers are responsible for any applicable import fees.

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6. Incorrect Address or Delivery Issues

Please ensure your shipping address is correct at checkout.

If an order is returned due to:

  • Incorrect address

  • Unclaimed package

  • Delivery refusal

…you may be responsible for reshipment costs.

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7. Lost or Damaged Orders

If your order arrives damaged or does not arrive within the expected timeframe:

  1. Contact us at [Insert BYK support email]

  2. Include your order number and photos (if applicable)

  3. We will work with Printful to resolve the issue

Replacements are issued at our discretion.

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8. Returns & Exchanges

Because all items are made to order, we cannot accept returns or exchanges for:

  • Wrong size

  • Change of mind

  • Buyer error

However, we will replace items that are:

  • Defective

  • Misprinted

  • Damaged in transit

Please contact us within 14 days of receiving your order.

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9. Order Tracking

Once your order ships, you will receive a tracking link (where available). Tracking availability depends on the shipping method and destination.

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10. Contact Us

For questions about your order, contact:

[Insert BYK support email]

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Legal Entity

BYK Magazine merchandise is sold and managed by:

RECK Holdings Ltd Registered in England and Wales Registered office: 96 Taverham Road, NR8 6SB Company number: [Insert]

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